Text Messages

Text messages

Ignite Life Coaching is the one-on-one life coaching practice of Kookaburra Collective LLC (Seattle, WA). This page describes our text message program and shows how clients opt in.

Program: "Ignite Life Coaching client texts"

We text our own clients service notifications through our client portal (Atlas, also made by Kookaburra Collective). We send:

New tasks from their coach
Pre-session check-in links and reminders
Onboarding steps
Failed-payment notices

Every text starts with "Ignite Life Coaching:". We send no marketing or promotional texts, and we never use purchased or third-party lists.

Sample texts

Welcome (sent when a client opts in)

Ignite Life Coaching: Hi Sam, you're signed up for texts about your coaching with Scotty: new tasks, check-in links and reminders. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

New tasks

Ignite Life Coaching: Hi Sam, Scotty added new tasks to your Dashboard: https://ignitecoaching.app/client Reply STOP to opt out.

Pre-session check-in

Ignite Life Coaching: Hi Sam, Scotty sent your check-in for Tuesday's session: https://ignitecoaching.app/checkin/3f9c2a7e Reply STOP to opt out.

Onboarding link

Ignite Life Coaching: Hi Sam, it's Scotty. Here's your link to get started: https://ignitecoaching.app/welcome/8c1e5b2d Reply STOP to opt out.

Failed payment

Ignite Life Coaching: Hi Sam, it's Scotty. Your last payment didn't go through. You can update it here: https://invoice.stripe.com/i/acct_1Abc/live_YWNjdA Reply STOP to opt out.

How clients opt in

Clients opt in themselves, on an unchecked box, next to this wording:

Yes, text me coaching updates from Ignite Life Coaching: new tasks, check-in links and session reminders. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Next to it, clients see links to Terms and Privacy.

During onboarding, before payment, in the client portal (ignitecoaching.app/welcome/…), clients see an optional "Get texts" screen. The consent box starts unchecked, and "Not now" skips it and goes on to payment.
The client enters their mobile number and ticks the box themselves. "Text me updates" stays disabled until they do.
After payment, the "You're all set" screen confirms texts are on, that a welcome text explains how they work, and that they can reply STOP any time. After "Not now", the same screen shows without this line and no texts are sent.
Ignite Life Coaching: Hi Sam, you're signed up for texts about your coaching with Scotty: new tasks, check-in links and reminders. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
The first text each client receives, sent the moment they opt in.
The same unchecked box, wording and links appear after a client finishes a pre-session check-in (ignitecoaching.app/checkin/…), if they haven't opted in yet.

Frequency, rates and how to stop

Message frequency varies: typically a few messages per week, never more than 10 in a day.
Message and data rates may apply.
Reply STOP to stop. You get one confirmation. Reply START to opt back in.
Reply HELP for help, or email scotty [at] ignitelife.coach.
Texts are optional and never a condition of coaching. Choosing "Not now" gets you the same updates by email.
Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile numbers and text message opt-in data and consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. See our privacy policy.

Ignite Life Coaching is operated by Kookaburra Collective LLC, Seattle, WA. Questions: scotty [at] ignitelife.coach.